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Welcome to Rise Park Surgery

Rise Park Surgery serves the whole of Rise Park as well as areas of Top Valley and Bestwood Village.

Our team includes eight GPs, two nurses, one senior health care assistant, three phlebotomists as well as our Business Manager, Patient Services Manager, administration and reception staff.

We offer a full general practice service and run specialist clinics for children and pregnant women, diabetes and asthma sufferers and for patients needing minor surgery.

Please contact Nottingham City Commissioning Group on (0115) 8831820 for services we do not provide.

At Rise Park Surgery, we aim to treat all our patients promptly, courteously and in complete confidence.

Our Mission Statement

To deliver the best clinical care we can to our practice population in a timely and effective manner.

We want to treat all patients with kindness and compassion and value the contribution made by all members of our practice team.



Patient Participation Group Meeting February 18

Please find below the link for the Patient Participation Group Meeting minutes these will open in a new window

Patient Participation Group Minutes 


Just to let you know...

The Surgery will be closed on Tuesday 10th July 2018 from 12.30pm for staff training purposes. 

We will reopen at 8am on Wednesday 20th June 2018.

Should you require urgent medical assistance or attention please call the 'Out of Hours' service on 0115 8462380

Please accept our apologies for any inconvenience this may cause.


Change to appointments at Rise Park Surgery

We are pleased to announce that we will be doing an extra extended hours on a Wednesday morning as well as the Thursday morning. This means that the late night Tuesday appointments will be stopped but please see below for more information on the GP+ system for late appointments.

Patients registered at this practice will be able to access additional routine appointments during evenings and weekends through the new GP+ Nottingham City service.

Appointments will be available to see GPs, Practice Nurses, Clinical Pharmacists and Physiotherapists in a fully equipped accessible location on Upper Parliament Street in Nottingham City Centre.

Opening hours are:-

1600h – 2000h  Monday to Friday

0900h – 1300h  Saturday and Sunday

This is not a walk-in service, appointments are required and you need to book these via reception.

Over recent months there has been a significant increase in patients requesting an urgent on the day appointment. These requests will now be dealt with via a telephone triage call by the on call GP; this service will be available in the mornings only.

Once the telephone triage appointments have been allocated we would kindly ask that you call back the next day or if you feel that your illness or problem is urgent for today then please contact your local pharmacist or visit the Urgent Care Centre in Nottingham (Seaton House, City Link, Nottingham, NG2 4LA).  Their telephone number is 0115 883 8500 if you would like to talk to them about waiting times etc.  Further information can be found online at www.nottinghamcitycare.nhs.uk.

If you are experiencing chest pain or shortness of breath our advice as always is to call 999.

If you are still unsure who to contact with an urgent medical problem please speak with reception who may be able to advise.

Routine appointments may still be booked in afternoon surgeries or you may book one of the GP+ appointments detailed above.

 

 


SystmOne Online


Rise Park Surgery are pleased to announce that we are able to offer patients the ability to order repeat prescriptions via this website as well as booking appointments on line and view your medical record.

To register for the website please bring one form of photo ID (i.e. passport, driving license) and one utility bill showing your current address (no more than 6 months old) and reception will provide you with a user name and password.

Padlock Click here


 

We want all our patients to be able to get through when they need to and avoid the frustration of an engaged telephone line!

We therefore ask that unless your problem is urgent and you need an appointment that morning please phone after 11:00am. Thank you.

If it is urgent that you speak to a doctor that day, please call at 08:00am.


 

 

(Site updated 20/06/2018)
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